Technical Assistance & Troubleshooting
As infrastructure and energy systems evolve, field technicians are responsible for servicing a wide range of increasingly complex assets.
With AutoAlign Visor, crews in the field can access task-based information directly in their line of vision — heads-up and hands-free.
Technicians also quickly access in-context AI support or connect to remote experts, reducing costly travel and accelerating resolution of critical issues.
With AutoAlign Visor, crews in the field can access task-based information directly in their line of vision — heads-up and hands-free.
Technicians also quickly access in-context AI support or connect to remote experts, reducing costly travel and accelerating resolution of critical issues.
Increased Automation, Fewer Errors
Many field technicians must still consult paper manuals and rely on manual documentation. This can increase workflow inefficiencies and error rates.
AutoAlign Visor enables easy audio and visual documentation. Best of all, they provide a hands-free, intuitive interface between your company’s digital content — detailed instructions, diagrams, and videos — and technicians in the field.
AutoAlign Visor enables easy audio and visual documentation. Best of all, they provide a hands-free, intuitive interface between your company’s digital content — detailed instructions, diagrams, and videos — and technicians in the field.
Reduced Downtime Due to Maintenance and Repairs
The downtime required to maintain and repair equipment can be costly for businesses.
AutoAlign Visor enables technicians and operators to efficiently address issues by leveraging AI for troubleshooting. It provides real-time machine data, 3D models, detailed instructions from backend systems, and video tutorials superimposed onto machines requiring attention. Workers benefit from AI-supported real-time assistance, and remote technicians can observe their view to offer live support.
AutoAlign Visor enables technicians and operators to efficiently address issues by leveraging AI for troubleshooting. It provides real-time machine data, 3D models, detailed instructions from backend systems, and video tutorials superimposed onto machines requiring attention. Workers benefit from AI-supported real-time assistance, and remote technicians can observe their view to offer live support.
Real-Time Training and Guidance
The lack of training, experience, and access to information increases costs whether in the form of ineffective repairs, lost reputation or follow-up visits.
AutoAlign Vizor allows effective training on-site. Technicians get interactive, AI-powered feedback, can bring up resources quickly, or learn interactively from remote instructors or senior staff.
AutoAlign Vizor allows effective training on-site. Technicians get interactive, AI-powered feedback, can bring up resources quickly, or learn interactively from remote instructors or senior staff.
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Automated Issue Detection and Root Cause Analysis
Realtime warnings and feedback based on visual inputs and sensor technology provided to staff for quality and safety to prevent or detect issues and root causes.
Proactive alerting on device or on demand.
Proactive alerting on device or on demand.
Safety
Directly alert employees proactively when there are deviations or safety issues detected.
Ensure safety is clearly articulated in-context during training and while conducting procedures.
Ensure safety is clearly articulated in-context during training and while conducting procedures.
Compliance and SOPs
Provide in-context guidance for complicated SOPs and monitor adherence to procedures, recording compliance
Alert proactively when there are deviations or safety issues detected
Alert proactively when there are deviations or safety issues detected
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