Expert eyes, anywhere.

The old options were bad: talk a technician through it blind over the phone, or put your expert on a plane. Visor Remote gives the specialist the technician’s own view (through smart glasses, hands-free), with annotations that pin to the equipment, shared documents, and a recorded session.

Complex jobs close on the first visit because the escalation happens inside the visit, not after it. First-time fix rates go up; expensive travel and repeat truck rolls go down. And every session Visor captures becomes material the whole organisation learns from: the fix that worked in one service centre trains the next.

Remote runs on Visor’s own glasses and on the hardware you already field, including Vuzix and RealWear devices, over the connectivity real sites actually have.