Industries: energy and utilities

Operational intelligence for critical infrastructure.

Energy and utility operations do not stop. Pipelines, platforms, refineries, substations, and generating assets run continuously, and the cost of an unplanned outage is measured in hours no one can recover.

NERC CIPAPI RPISO 55001OSHA PSM

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A smiling lineworker wearing Visor glasses at an open relay panel inside a substation

Switching procedures, permits, and inspection records in one flow.Transmission

The cost of the gap

Always-on assets. A leaving workforce.

The cost of running critical infrastructure on knowledge that lives in retiring heads.

$500k/hr

Downtime, per hour

One hour of unplanned downtime in oil and gas costs about half a million dollars, more than double the 2019 figure.

Source: Siemens, The True Cost of Downtime

$38M/yr

Lost offshore, per operator

The average offshore operator loses $38M a year to unplanned downtime; the worst performers exceed $88M.

Source: Kimberlite / GE Oil & Gas, 2016

76%

Report a skills gap

Energy and utilities employers reporting a talent or skills gap in their existing workforce.

Source: ManpowerGroup, 2024

20/100k

Lineworker fatality rate

Powerline installers suffer roughly 20 fatal injuries per 100,000 workers, nearly six times the all-worker average.

Source: BLS Census of Fatal Occupational Injuries

The work

Distributed assets, one operating picture.

Field technicians work alone at remote sites. Control room operators watch a system they cannot walk. Maintenance teams inherit records written hours after the fact. Visor gives operators real-time visibility across their assets, with AI tools built for every one of those roles.

Substation switching, permit-to-work, valve line-ups, and cable splices run as controlled procedures, with each step confirmed automatically from what the AI sees and recorded as it is performed. Hazardous atmospheres, exposure risk, and missing PPE are flagged while there is still time to act.

Sensor feeds, equipment telematics, and worker inputs land in a single live view, so the control room sees the whole picture rather than fragments.

Compliance

Compliance evidence, produced as the work is done.

Visor supports NERC CIP compliance documentation, API RP standards, ISO 55001 asset management, and OSHA PSM requirements, with automated inspection records, permit-to-work documentation, and audit trails.

How Visor helps

The modules that carry this work.

Visor is modular. These are the parts that matter most in energy & utilities, deployed on the devices your team already uses.

Case study

Switching orders and permit compliance

The challenge

Switching, isolation, and lockout are the procedures where a skipped step is measured in lives rather than minutes. They are also the procedures most often carried on paper, signed after the fact, and reconstructed for the auditor weeks later.

With Visor

Visor Capture holds the switching order and the isolation procedure as one controlled document, current at every substation. Visor Guide walks the operator through it step by step and releases the next action only once it has seen the previous one completed. The permit record, the timestamps, and the operator who performed each step are written as the work happens: NERC CIP and internal audit evidence that nobody had to type up afterwards.

Visor Capture Visor Guide

Representative results

98%

First-pass procedure adherence

−70%

Audit preparation time

Uncontrolled procedure copies

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